Friday, August 3, 2018

Why American credit card companies can't break into China

Visa, Mastercard and American Express have been campaigning to enter China for years. After more than a decade of trying, they may have missed their chance.

Beijing has repeatedly signaled it will open up foreign access to its credit card market, and in 2017 it opened the door for American card companies to apply for licenses.

But those applications are still under government review, and there's scant insight on when, or if, they'll be pushed along, especially amid the broader trade war with the United States.

Meanwhile, state-controlled China UnionPay has solidified its hold on the bank card industry. And mobile payments have skyrocketed, dominated by services from rival powerhouses Tencent and Alibaba.

"Visa and Mastercard might have had a shot if they got in, in a real way, 10 or 15 years ago," Sandler O'Neill analyst Christopher Donat said. "But it feels to me like the window is closing for them."

The struggle is emblematic of what many Western companies must contend with when trying to break into the world's second-largest economy. Government regulation is often opaque and the state itself in many cases backs Chinese companies in the same industry.

China's card rush

With a booming consumer market and growing middle class, China presents huge opportunities for American card companies, which remain eager to start clearing and settling domestic card transactions in yuan.

In 2017, China had nearly 6.7 billion credit and debit cards in circulation, according to the payments team at GlobalData, a research company. The firm predicts that China will overtake the United States as the largest bank card market in the world in 2019.

"There's tremendous growth there, and Visa and Mastercard are not allowed to be part of it at this time," said David Robertson, publisher of the Nilson Report, a trade publication.

Right now, the market is completely dominated by China UnionPay, the state-owned bank card network founded in 2002. China UnionPay controls more than 90% of the market, Robertson said.

Visa and Mastercard, meanwhile, can only issue co-branded cards, typically offered in partnership with UnionPay.

Such cards run on the UnionPay network when used domestically for yuan payments, and on the foreign company's network when used abroad for dollar payments. With direct market access, Mastercard and Visa could set up their own payment networks in the country and collect fees on far more transactions.

When China joined the World Trade Organization in 2001, it indicated that it would remove restrictions on foreign payment processors by 2006.

But that deadline came and went. In 2010, the United States filed a WTO case against China over its treatment of US card companies.

It won the case two years later. Still, China continued to drag its feet.

Beijing later said it would permit foreign companies to clear domestic payments, but the application process still wasn't clear when President Donald Trump and Chinese President Xi Jinping met at Mar-a-Lago in the spring of 2017.

China reportedly released details on how card companies could start the application process later that year.

Waiting game

Since then, Mastercard, Visa and American Express have submitted their petitions and are working their way through the approval process.

American Express appears to be furthest along. The company confirmed to CNN that its application was formally accepted by the People's Bank of China, China's central bank, as previously reported by the Wall Street Journal.

This move is viewed as an important step on the path to receiving a provisional license.

American Express applied for its license as a joint venture with Lianlian Group, a Chinese payment services company.

Joint ventures have been criticized by the Trump administration. It claims that China makes companies form joint ventures in certain sectors, then forces them to transfer valuable technology.

Mastercard said it's submitted its application to the PBOC, and is "preparing for potential domestic opportunities" in the meantime.

"Since that submission, we have been engaged with regulators and other stakeholders regarding the steps required to advance it to the next stage," Mastercard spokesman Seth Eisen said in a statement, adding that the company remains "optimistic" about market opportunities in China.

Visa also said it has filed an application with the PBOC and is working "closely" with the Chinese government.

"Our commitment to China is for the long term," a spokesperson told CNN.

'The train has left the station'

These companies expected the process to be lengthy.

Ling Hai, Mastercard's co-president of Asia Pacific, told investors in September 2017 that the company believes China is a medium- to long- term opportunity, since the licensing process would take at least another 12 to 18 months.

"It's not being held back by Visa and Mastercard's willingness to invest," said Moshe Orenbuch, an analyst at Credit Suisse. "It's being held back by the regulatory environment."

Trump's trade war gives China little incentive to expedite the process. Geopolitical tensions have not been favorable to multinational companies in China; last week, Qualcomm was forced to walk away from its $44 billion acquisition of NXP Semiconductors as Chinese regulators withheld their approval.

Already, there were concerns that China has waited too long to let US card companies into the country, and Visa, Mastercard and American Express can't compete with China UnionPay, Tencent's WeChat Pay and Alibaba's Alipay at this point.

"Effectively, the train has left the station," Sandler O'Neill's Donat said.

Mobile payment transactions in China, led by WeChat Pay and Alipay, totaled roughly $5.5 trillion last year, according to data from Mercator Advisory Group. That volume is 50 times greater than in the United States.

Merchants in China like these mobile payment apps, while rely on QR codes and are easy to accept, according to Mercator Advisory Group analyst Sarah Grotta.

"For merchants to then change to something where they would have to accept a more traditional magnetic stripe or chip card ... could be a struggle or a significant expense," Grotta said.

A small chunk of a huge market is better than nothing, according to Robertson of the Nilson Report. But it's in China's best interest to wait as long as possible, he added.

"Once UnionPay is firmly established as the national champion, then the People's Bank of China will let Visa and Mastercard in," Robertson said.

Wednesday, August 1, 2018

Forget Netflix, Cord-Cutters Love This One Company

Netflix is often seen as the face of the cord-cutting movement, a service where you can essentially stream what you want, when you want, for a reasonable monthly fee. With a massive content library that's about to get even larger as the company plans to spend $13 billion on new, original programming, Netflix is a cord-cutter's dream.

Yet while the streaming service has the content videophiles are looking for, a recent report on the website�Cord Cutters News says there's another company that's beloved every bit as much by people wanting to distance themselves from their cable TV company: Roku (NASDAQ:ROKU).

Woman standing in front of numerous screens

Image source: Getty Images.

Roku holds the clear lead

Results from the industry site's quarterly consumer survey show that when it comes to those looking beyond the cable box, Roku leads the pack. For the third straight year, a sampling of over 2,000 people who have cut the cord shows that more than 70% of them own a Roku device, whether it is one of its streaming devices or a Roku TV.

The significance of Roku's dominance is found in what it is going up against. Amazon.com's (NASDAQ:AMZN) Fire TV is the second most popular streaming device. But with just 35% of those surveyed saying they had one, that puts it far behind the leader. Similarly, just 24% of consumers had Apple's (NASDAQ:AAPL) Apple TV. The numbers of the survey don't sum to 100% because some consumers have more than one streaming device.�

The results are supported by TabloTV, which makes DVRs that allow consumers to record any over-the-air broadcast on any device. It tweeted in response to the survey by Cord Cutter News that Roku "also controls 70% of Tablo OTA DVRs!"

Taking full advantage

Roku is using its leadership position to further grow its business. Advertising is becoming one of the keys to its results, with platform revenue surpassing sales of its streaming players for the first time last quarter.

Some $70 billion is spent on television advertising each year, and Roku is anticipating it will grab a growing percentage of that, particularly after launching the advertiser-supported Roku Channel, which has quickly become one of the top 10 channels on Roku devices, based on hours streamed. Citing statistics from Nielsen, Roku says 10% of those 18 to 34 years old in the U.S. can only be reached through the Roku platform.

Beyond just video advertising, Roku display advertising is a growth channel, too. It added 6.6 million new accounts from last year -- a 1.5 million sequential increase -- giving it 21 million active user accounts, half of whom have cut the cord with cable or were never tethered to it in the first place. That suggests streaming apps will pay top dollar for landing on its home screen.

Indeed, Cord Cutter News finds that many services launch on Roku first before moving onto other devices. It points to apps from Sling TV and Philo as two examples of apps that made their splash on Roku first, though it also notes that some services surprisingly don't prioritize Roku's platform.

Many more plan to switch, too

Beyond just cord-cutters, though, investors should also take note of where this race is heading. The survey also found that when it comes to which device consumers were planning to purchase, they chose a Roku more than two-to-one over Amazon's Fire TV.�

Having combined simplicity and price with its early first-mover status, Roku has created an offering that is hard to beat. It also indicates why the service is smart not to abandon its hardware business as it develops the platform side to become its primary source of revenue.

This may not be an exact replica of a razor-and-blade business model, as Roku isn't quite giving away its hardware. But the service has found a way to cut through the noise in the cord-cutter market and land firmly in the forefront of the industry by using the hardware to push advertising.

The two-pronged approach ensures that Roku will be the market leader well into the future, and consumers seem thrilled with that outlook.